The best technique to answer negative comments
One of the best ways to respond to negative comments is a technique I call the "Agree and Flip".
Here’s how it works:
1/ Agree with their comment. This immediately disarms critics and shows you're not defensive.
2/ Flip the argument to support your mission and values. This is where your authentic voice shines through.
For example: "You're profiting off cancer" becomes: "Yes, wouldn't it be wonderful if our business didn't exist? Wouldn't it be great to live in a world without cancer? Until that day, we'll continue bringing comfort to people during their most difficult times."
Apply the “Agree and Flip” to your own challenging comments:
Write down every tough question you've faced or fear facing
Craft responses that begin with agreement and flip to support your key message
Practice until you feel natural and authentic speaking the response
When you defend your position with clarity and conviction, you put a stake in the ground. People feel your certainty and trust your message.
What difficult question about your work have you been avoiding?
Want to hear more techniques to make classy clapbacks? Listen to episode 245 of That Voice Podcast: https://www.sallyprosser.com.au/thatvoicepodcast/245
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